Privacy Policy
Last updated: 20 May 2026
Introduction
Mistri Saab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect clients with tradespeople.
Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Phone number (optional)
- Role (client or trader)
- For traders: trade/skill information
Job Information
When you post a job or submit a bid, we collect:
- Job details (title, description, category, location, budget)
- Bid information (quote amount, message)
- Communication between clients and traders
Usage Information
We automatically collect information about how you use our platform, including:
- Pages visited and features used
- Device information and IP address
- Browser type and version
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Connect clients with traders
- Process transactions and manage accounts
- Send important updates and notifications
- Respond to your inquiries and support requests
- Detect and prevent fraud or abuse
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With other users: Job details and trader profiles are visible to facilitate connections
- Service providers: We may share data with trusted third-party services that help us operate our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt-out of marketing communications
- Request a copy of your data
- File a complaint with relevant data protection authorities
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings.
Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info@mistrisaab.com